Loading
Star Shine
Register as Student
Star Shine
Register as Student
English العربية

Terms and Conditions for Star Shine Educational Platform

Last Updated: 12th April, 2025

Welcome!

Last Updated: 12th April, 2025

Welcome to Star Shine Educational Platform
By accessing or using our website and services, you agree to be bound by these Terms and Conditions.

1. Acceptance of Terms

By creating an account or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and any other applicable policies.

2. Eligibility

If you are under age, or ineligible, you must have parental consent to access our services.

3. User Accounts

  • Account Creation: To access certain features, you may be required to create an account. You agree to provide accurate and complete information during the registration process.
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Use of Services

  • Permitted Use: You agree to use our platform only for lawful purposes and in accordance with these Terms. You will not use the platform in any way that violates any applicable local or international law or regulation.
  • Prohibited Activities: You agree not to:
    • Use our platform for any fraudulent or unauthorized purpose.
    • Transmit any harmful, offensive, or illegal content.
    • Attempt to gain unauthorized access to our systems or networks.
    • Copy or capture any content of our systems or share it with anyone.

5. Content Ownership

  • User Content: You retain all rights to any content you submit or upload to our platform. By submitting content, you grant us a worldwide, royalty-free, and non-exclusive license to use, reproduce, and display the content in connection with our services.
  • Platform Content: All intellectual property rights in the platform’s content, including but not limited to text, graphics, and software, are owned by Star Shine Educational Platform or its licensors. You may not copy, distribute, or create derivative works without permission.

6. Fees and Payments

If you enroll in any paid courses or services, you agree to pay all applicable fees. All transactions are processed securely. Please refer to our Payment Policy for more details.

7. Cancellation and Refund Policy

  • Cancellation: You may cancel your account at any time through the settings section of your profile.
  • Refunds: Refund requests will be handled in accordance with our Refund Policy available on our website.

8. Limitation of Liability

To the maximum extent permitted by law, Star Shine Educational Platform shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.

9. Indemnification

You agree to indemnify and hold harmless Star Shine Educational Platform, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, damages, liabilities, or expenses, including reasonable attorney’s fees, arising out of your use of the platform or your violation of these Terms.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of the platform after such changes constitutes your acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Egypt.

12. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us.

Refund and Payment Policy for Star Shine Educational Platform

Last Updated: 12th April, 2025

Thank you for choosing Star Shine Educational Platform. We are committed to providing high-quality educational content and services. This Refund and Payment Policy outlines our procedures regarding payments, refunds, and cancellations.

1. Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express, etc.)
  • PayPal
  • Any other payment methods specified on our website

All transactions are processed securely through our payment processor. By providing payment information, you agree to the terms of our payment provider.

2. Subscription Fees and Course Fees

  • Subscription Fees: If you enroll in a subscription plan, your payment will be automatically charged at the beginning of each billing cycle (monthly or yearly), depending on your selected plan.
  • Course Fees: When you purchase access to a course, full payment is required at the time of enrollment.

3. Trial Period

If applicable, we may offer a free trial period for certain courses or subscription plans. If you choose to continue using the service after the trial period, you will be charged according to the selected payment plan.

4. Refund Policy

Course Enrollments and Subscription Plans:

To initiate a refund, please contact our support team at [support email/contact form link].

Refund Conditions: To be eligible for a refund, you must meet the following conditions:

  • You did not attend the session.
  • If you attended 25% or less of the course, the money will not be refunded, but you have the right to access the recorded session.
  • You provide a valid reason for the refund request.
  • You must request the refund at least 24 hours before your lesson.

Refund Processing: Approved refunds will be processed within 5 business days and issued to the original payment method used during purchase.

Non-Refundable Products:

  • Courses or materials that have been completed or are ongoing.
  • Membership fees.

5. Cancellation Policy

  • You may cancel your subscription at any time before the session with at least 48 hours’ notice and a valid reason.
  • No refunds will be issued for partial billing cycles.
  • To cancel your subscription, please visit your account settings or contact our support team.

6. Changes to Payment Terms

We reserve the right to modify our fees and payment terms at any time. Users will be notified of any changes via email or through the platform. Continued use of the platform after such changes signifies your acceptance of the new payment terms.

7. Contact Information

For any inquiries regarding payments, refunds, or this policy, please contact us:

home.top